Where is my orders?
Generally orders will be processed within 48 work hours.
1. You will receive a shipping email after your order is shipped.
2. Get the tracking information by clicking the tracking link in the email.
3. Please note, it maytake 24 hours before tracking information appears.
How much does shipping cost?
Standard shipping is FREE! (only for America & Europe)
Only a small amount of shipping fee is charged in other areas. (You can check your shipping fee at the time when doing payment)
I got my order and something's wrong,what do I do?
Uh oh! If you've received your order and something's wrong with it we need to benotified within 5 day of receipt. If the item is defective, damaged or incorrect we'll need a photo when you contact us to help! WineyWigs is not responsible for any lostor stolen packages.
Got my package but there's a fee. What's the deal?
Customs fees are set by your country luv, we ain't got nuthin to do with them. Wecan't control them at all and do not benefit from them in any way. Buyers are responsible for any customs fees or advacement fees accrued on a package.
How long can it last?
The quality and lifespan depend on how they are worn and how carefully they aretaken care of. Using the gentle shampoos, drying it in a low heat hair conditioner.Taking very good care of it will make the hair last at least one year.
Do you offer price adjustments for past sales?
We love you, but we do not adjust prices on past orders. You get a good priceerrday with WineyWigs, and you know if you wait til a sale you often miss out on the hottest stuff!
I saw a wig on inatagram and I’m obsessed,how can I find it?
There's a pretty awesome search bar at the top right hand corner of your page, chances are if you type in something even remotely close to what the item is called, you'll be able to pull it up.