Shipping & Tracking
We usually use FedEx, DHL, TNT to shipping your order. There are some differences between arrival times in different countries. Details are shown in the following table:
|USA||1~2 business days||Free|
|Canada||1~2 business days||Free|
|Australia||1~3 business days||Free|
|UK||1~3 business days||Free|
|Germany||1~3 business days||Free|
|France||1~5 business days||Free|
|Spain||1~5 business days||Free|
|Italy||1~5 business days||Free|
|Other countries||3~7 business days||Contact us|
- If your order includes multiple items, they may be shipped in separated date, experience different travel times and will often arrive on different days.
- Different custom products will require 2-4 weeks' processing time accordingly. Please pay attention to the custom time on the product's page.
- Shipping days do not include weekends or holidays.
- Orders shipped to any of the US Territories including Hawaii, Alaska, Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service only.
- We are not responsible for any duties, taxes or additional fees that may be charged by Customs for any international deliveries.
- We are not responsible for any delays in delivery due to destination issues, such as failing to provide a complete and correct shipping address or not being present at the address to sign and receive the package.
- We make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
Tracking Your Orders:
1. You will receive a shipping email after your order is shipped.
2. Get the tracking information by clicking the tracking link in the email.
3. Please note, it maytake 24 hours before tracking information appears.